Shipping and Delivery Policy
Effective Date: 5th sept 2024
At Desi Attar, we aim to provide a seamless shopping experience with timely and secure delivery of your orders. This Shipping and Delivery Policy outlines our procedures, options, and timelines for shipping products to you.
1. Shipping Locations
We currently ship to the following regions:
- Domestic Shipping: All across India.
If your location is not listed, please contact us at desiattarofficiall@gmail.com, and we will do our best to accommodate your request.
2. Shipping Options and Costs
We offer the following shipping options:
- Standard Shipping: 5-7 business days
Cost: ₹99. Free for orders above ₹599
3. Order Processing Time
All orders are processed within 1-2 business days after receiving payment. Orders may not be processed or shipped on some holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email or phone.
4. Delivery Time Frames
Delivery times may vary depending on your location and shipping option. Estimated delivery times:
- Domestic Orders (within India): 5-7 business days
Please note that delivery times are estimated and cannot be guaranteed, especially during holidays or unforeseen circumstances.
5. Order Tracking
Once your order has shipped, you will receive an email/whatsapp confirmation with tracking details. You can track your shipment using the provided link or tracking number.
6. Lost or Damaged Items
Desi Attar is not responsible for packages lost, stolen, or damaged during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim. Keep all packaging materials and damaged goods to assist with the claims process.
7. Incorrect Shipping Information
It is the customer’s responsibility to provide accurate shipping information at checkout. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses. If you notice an error in your shipping details, please contact us immediately at [Insert Contact Email].
8. Contact Us
If you have any questions or concerns regarding our Shipping and Delivery Policy, please contact us at:
Email: desiattarofficiall@gmail.com
Address: 201, 5th cross, Bandepalya, Bengaluru, 560068
Phone: 6301803263