Terms & Conditions
Effective Date: 5th sept 2024
Welcome to Desi Attar! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review them carefully before using our website. If you do not agree with these terms, you should not use our services.
1. Introduction
These Terms and Conditions apply to the use of the Desi Attar website and the purchase of products from our online store. By accessing or purchasing from our website, you acknowledge that you have read, understood, and agree to these terms.
2. Eligibility and Access
Our website is accessible to anyone. However, by using our website, you agree to the following:
- Legal Compliance: You agree to use the website in accordance with all applicable local, national, and international laws and regulations.
- User Accounts: Some features or services on our website may require the creation of an account. You are responsible for maintaining the confidentiality of your account details and password, and for all activities under your account.
3. Products and Pricing
All products and prices displayed on our website are subject to change without notice. We reserve the right to discontinue any product at any time or to limit the quantities of any products available. We strive to display our products as accurately as possible, but colors and appearances may vary depending on your monitor.
4. Orders and Payments
- Order Acceptance: By placing an order, you agree to purchase a product in accordance with these terms. We reserve the right to reject or cancel orders for any reason, including inaccuracies in pricing or stock levels.
- Payment: Payment must be made in full at the time of placing an order.
- Order Confirmation: After placing your order, you will receive an email/whatsapp confirmation. This does not guarantee acceptance of your order; we will notify you if there are any issues or delays.
5. Shipping and Delivery
- Shipping Policy: We ship within India. Delivery times are estimated and may vary depending on location and unforeseen circumstances. We are not responsible for any delays caused by the shipping carrier.
- Shipping Charges: Shipping charges will be displayed at checkout and are the responsibility of the customer unless otherwise stated.
6. Returns and Refunds
We strive to ensure that our customers are satisfied with their purchases. If you are not happy with your order, please contact us within [insert number] days of receiving the product to request a return or refund. The following conditions apply:
- Eligibility: Items must be unused, unopened, and in their original packaging.
- Non-Returnable Items: Certain products (such as personalized or discounted items) are not eligible for return. Please review product descriptions for details.
- Refund Process: Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be issued back to your original payment method within 5-7 business days.
- Return Shipping Costs: Customers are responsible for return shipping costs unless the product is defective or incorrect.
7. Intellectual Property
All content on the Desi Attar website, including text, images, logos, and product descriptions, is the intellectual property of Desi Attar and is protected by copyright laws. You may not copy, reproduce, or distribute any content from our website without written permission.
8. Limitation of Liability
Desi Attar is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, products, or services. Our total liability, whether in contract, tort, or otherwise, shall not exceed the amount paid by the customer for the products.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or related to these terms will be resolved exclusively in the courts.
10. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of our website after any changes indicates your acceptance of the revised terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: desiattarofficiall@gmail.com
Address: 201, 5th cross, Bandepalya, Bengaluru, 560068
Phone: 6301803263